Shipping policy

Last Updated: June 2026

Thank you for shopping with Black & Gold. This online store is operated and managed by Section D on behalf of the Black & Gold brand. We are committed to delivering your orders safely and efficiently.

Order Processing

All orders are processed within 1–2 business days after order confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been processed and shipped, you will receive a confirmation notification.

Delivery Time

We currently deliver across Pakistan.

Estimated delivery times are:

Major Cities: 2–4 business days
Other Cities & Remote Areas: 3–7 business days

Please note that delivery times are estimates and may vary due to weather conditions, courier delays, public holidays, or other circumstances beyond our control.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment is completed.

From time to time, we may offer free shipping promotions on selected products or order values.

Order Tracking

Once your order has been shipped, you may receive tracking information through email, SMS, or WhatsApp (where available).

If you require assistance tracking your order, please contact our support team.

Delivery Delays

While we strive to deliver all orders within the estimated timeframe, Black & Gold and Section D cannot guarantee exact delivery dates.

We are not responsible for delays caused by:

Courier service interruptions
Weather conditions
Public holidays
Incorrect shipping information provided by the customer
Events beyond our reasonable control

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address or contact number is provided, delivery delays or additional shipping charges may occur.

Please contact us immediately if you need to update your shipping information after placing an order.

Failed Deliveries

If a delivery attempt is unsuccessful due to customer unavailability, incorrect information, or refusal to accept the package, the order may be returned to us.

Additional shipping charges may apply for reshipment.