Privacy policy

Last Updated: June 2026

Overview

Black & Gold ("B&G", "we", "us", or "our"), with online store operations managed by Section D, operates this website and related services to provide customers with a secure and convenient shopping experience.

This store is powered by Shopify and professionally managed by Section D on behalf of the Black & Gold brand. Section D is responsible for customer support, website management, order processing, digital marketing, and customer communications.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, place an order, communicate with us, or otherwise use our services.

By accessing or using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We may collect the following types of personal information:

Contact Information

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

Order Information

  • Products purchased

  • Order history

  • Payment method information

  • Transaction details

  • Shipping details

Device Information

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Website usage data

Marketing Information

  • Product preferences

  • Shopping behavior

  • Cart activity

  • Responses to promotions and advertisements

Customer Support Information

Information you provide when contacting our support team, including emails, messages, reviews, and inquiries.

How We Collect Information

We collect information:

  • Directly from you when placing orders or creating an account

  • Automatically through cookies and tracking technologies

  • Through Shopify and its services

  • Through advertising and analytics platforms

  • Through customer support communications

How We Use Your Information

We use your information to:

Process Orders

  • Confirm purchases

  • Process payments

  • Arrange shipping and delivery

  • Manage returns and refunds

Customer Support

  • Respond to inquiries

  • Resolve complaints

  • Provide order updates

Website Improvement

  • Improve website functionality

  • Analyze customer behavior

  • Optimize user experience

Marketing and Advertising

  • Send promotional emails

  • Display relevant advertisements

  • Offer discounts and special promotions

  • Measure advertising performance

Security and Fraud Prevention

  • Verify transactions

  • Detect fraudulent activity

  • Protect customer accounts

  • Maintain website security

Legal Compliance

  • Comply with applicable laws

  • Respond to legal requests

  • Protect our legal rights

Store Management and Data Processing

Black & Gold's online store is operated and managed by Section D.

To provide customer support, process orders, manage website operations, conduct marketing activities, and improve customer experience, certain customer information may be accessed and processed by Section D.

Section D processes customer information solely for the purpose of operating and supporting the Black & Gold online store and in accordance with this Privacy Policy.

Sharing of Information

We may share your information with:

Shopify

Our store is powered by Shopify, which processes information necessary to provide e-commerce services.

Payment Providers

Payment gateways and financial service providers may process payment information to complete transactions.

Shipping Partners

Courier and logistics providers receive shipping information necessary to deliver orders.

Marketing and Advertising Partners

We may share limited information with advertising platforms such as Meta (Facebook and Instagram), Google, and other marketing providers to improve advertising performance and customer experience.

Service Providers

Third-party providers assisting with:

  • Website hosting

  • Analytics

  • Customer support

  • Marketing services

  • Email communications

Legal Authorities

When required by law or necessary to protect our rights, customers, or business operations.

Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • Remember customer preferences

  • Improve website performance

  • Analyze website traffic

  • Measure advertising effectiveness

  • Provide personalized experiences

You may control cookie settings through your browser preferences. Disabling cookies may affect website functionality.

Meta Pixel and Advertising Technologies

We may use Meta Pixel, Shopify analytics, Google Analytics, and similar technologies to understand customer interactions with our website and improve advertising performance.

These technologies may collect information about:

  • Pages visited

  • Products viewed

  • Cart activity

  • Purchase activity

  • Device information

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to:

  • Provide services

  • Complete transactions

  • Maintain records

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of personal information

  • Restrict certain processing activities

  • Withdraw consent where applicable

  • Request a copy of your information

To exercise these rights, please contact us using the details below.

Children's Privacy

Our website and services are not intended for children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that personal information from a child has been collected, we will take reasonable steps to remove it.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

We encourage users to review the privacy policies of any third-party websites they visit.

International Data Transfers

Because Shopify and certain service providers operate globally, your information may be transferred to and processed in countries outside your country of residence.

By using our services, you acknowledge and consent to such transfers where permitted by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page along with the updated revision date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Privacy Policy.

Contact Information

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or require assistance regarding your personal information, please contact us:

Black & Gold

Store Operations Managed by Section D

Email: team@sectiond.org

Whatsapp: +44 7777 586546

For all customer support, privacy, shipping, refund, and order-related inquiries, please contact team@sectiond.org.